Shipping Policy
Last updated: 20 July 2026
This Shipping Policy explains how Under ₹999 (operated by NAIDOO LIFEWAYS PRIVATE LIMITED) dispatches and delivers your orders across India.
1. Order processing & dispatch
In-stock orders are processed and dispatched within 48 hours of order confirmation. Orders placed on Sundays or public holidays are processed on the next working day. You will be able to follow your order status on our Track Order page using your order number and registered mobile number.
2. Delivery timelines
- Metro cities: typically 1–3 working days after dispatch.
- Other cities & regions: typically 3–5 working days after dispatch.
These are estimates. Actual delivery may vary due to your location, courier conditions, weather, or other factors beyond our control.
3. Shipping charges
Delivery is free on orders above ₹399. For orders at or below that value, a nominal delivery fee is shown transparently at checkout before you place the order. The exact charge, if any, always appears in your order summary.
4. Serviceable areas
We deliver to serviceable PIN codes across India. If your PIN code is not serviceable, we will let you know and, for prepaid orders, refund any amount paid.
5. Delivery attempts & undelivered orders
Our courier partners typically attempt delivery two to three times. If an order cannot be delivered — for example, due to an incorrect address, an unreachable number, or repeated unavailability — it may be returned to us. For Cash on Delivery orders, please ensure someone is available to receive and pay for the order.
6. Damaged or wrong items on delivery
Please check your package on delivery. If an item arrives damaged, defective, or incorrect, report it within 48 hours as described in our Return & Replacement Policy.
7. Contact
For any delivery-related query, contact us at baliram2506yadav@gmail.com or +91 99253 32228 (Monday–Saturday, 10:00 AM – 6:00 PM IST).